Community Update on Patient Safety and Quality


The Community Update is designed to provide consumers with information on the progress of NSW public hospitals across key areas including: handover, hand hygiene, medication safety, falls, healthcare associated infections, sepsis and incident management. 

A template of the Community Update is available for Local Health Districts who would like to report on their safety and quality data locally.


By engaging the community and partnering with patients, family and carers as team members we can improve quality in health care. The Community Update supports the Australian Commission for Safety and Quality in Health Care National Safety and Quality Health Service Standard 2.7.


An important driver of quality is safety: avoiding or reducing potential harm in health care. The Community Update provides information and practical ways to help improve the care consumers receive.



Work undertaken with Consumer Advisors to determine format and content. 

Illawarra Shoalhaven Local Health District have used the Community Update template to display local safety and quality data on the Local Health District website

Key Dates

Pilot Sites

Implementation Sites


Evaluation Form linked to report to provide feedback information.

Related Initiatives

The Patient Based Care Challenge

Further Details

View the Community Update on Patient Safety and Quality on the CEC website.

To access the Community Update template please email:


Dr Karen Luxford
Director, Patient Based Care
02 9269 5515

Page Top | Added: 6 November 2013 | Last modified: 5 March 2015

Dr Karen Luxford
Director, Patient Based Care
02 9269 5515