The Patient Based Care Challenge and Associated Guide


The Patient Based Care Challenge and associated provides practical strategies for transforming hospitals and health services for a patient based care focus.


Local Health Districts sign up to The Challenge as a long term strategic commitment. 

The Guide provides practical advice on strategies within The Patient Based Care Challenge. Improving patient care experience is linked to improved clinical and business outcomes, including cost savings.


The Guide is a practical resource to support implementing patient based care strategies into health care. Rising to this Challenge also assists health services meet new performance goals and the Australian Commission for Safety and Quality in Health Care (ACSQHC) National Safety and Quality Health Service Standards. 

The Guide is intended as a living online document and includes best available evidence.



Key Dates

Pilot Sites

Implementation Sites


Each strategy within The Patient Based Care Challenge Guide includes suggested evaluation measures. For more information contact the Directorate of Patient Based Care at:

Related Initiatives

The Patient Based Care Challenge

Further Details


Dr Karen Luxford
Director, Patient Based Care
02 9269 5515

Page Top | Added: 6 November 2013 | Last modified: 5 March 2015