Rural Innovations Changing Healthcare (RICH) Forum


To offer a conference without the travel where projects can be presented from the nearest participating venue. RICH is an annual ‘virtual’ forum, linking 17 sites around NSW by Videoconference, for a day of showcasing innovative projects which demonstrate:

  • An innovative approach to an existing local issue
  • That change had been embedded and is sustainable
  • The ability to be taken up by other health sectors


Using a combination of face to face, videoconference and social media, the one day forum links 17 satellite hubs across rural NSW bringing together a mix of cross sector disciplines at each site for a day of interdisciplinary networking between Local Health Districts (LHDs), NSW Ambulance, Residential Aged Care Facilities, Medicare Locals, General Practice and Consumers.


The RICH Forum requires the same organization as a conventional Conference; a keynote speaker, call for abstracts and concurrent presentations.

Site Co-ordinators are identified at each site to drive local engagement, and test runs are scheduled to provide build capacity and confidence in using the technology.

An Information Toolkit is distributed to sites containing attendance sheets, help desk numbers, contact details for all sites, consent forms to share presentations and the evaluation.

The day is facilitated so that the program runs to time and participants have opportunity to ask questions in a supported manner, optimizing interaction across NSW and allowing clinicians to ‘pop in’ for sessions of relevance without having to be absent from the workplace for the whole day. The event is cost neutral, using the NSW Health Bridge to link sites in a multipoint link-up; registration is free.


Full evaluation and presentations from RICH 2014 can be viewed at:


Local Health Districts / Medicare Locals

  • Illawarra - Shoalhaven
  • Hunter New England Rural
  • North Coast NSW
  • Southern NSW
  • Western NSW
  • Murrumbidgee
  • Far West NSW


  • HETI
  • NSW Kids and Families
  • Cancer Institute NSW
  • ACI
  • CEC

Other NSW Health

  • Ambulance Service NSW

Non Government Organisations:

  • Residential Aged Care Facilities
  • Aboriginal Medical Services
  • General Practice

Key Dates

Pilot Sites

Implementation Sites

Sites participating in the 2014 forum included: Bega, Cooma, Queanbeyan, Dubbo, Orange, Broken Hill, Balranald, Tamworth, Inverell, Tweed, Lismore, Coffs Harbour, Port Macquarie, Macksville, Griffith, Wagga Wagga and the ACI office in Chatswood.

Far West Local Health DistrictFar West Local Health District
Hunter New England Local Health DistrictHunter New England Local Health District
Mid North Coast Local Health DistrictMid North Coast Local Health District
Murrumbidgee Local Health DistrictMurrumbidgee Local Health District
Northern NSW Local Health DistrictNorthern NSW Local Health District
Southern NSW Local Health DistrictSouthern NSW Local Health District
Western NSW Local Health DistrictWestern NSW Local Health District


Paper based evaluation distributed and collected on the day by site co-ordinators and forwarded to ACI for collation.

Related Initiatives

Projects presented are forwarded to ACI Innovation Exchange as a one-stop-shop to share lessons learned across the state.

Further Details


Jenny Preece
Rural Health Network Manager
02 6692 7716

Raj Verma
Director, Clinical Program Design and Implementation
02 9464 4605

Page Top | Added: 23 September 2014 | Last modified: 10 October 2014

Jenny Preece
Rural Health Network Manager
02 6692 7716