Training in Patient Based Care

Aim

The Directorate of Patient Based Care facilitates training and education in Patient Based Care to: Board, Executive, Leaders, Senior Managers and Clinicians; Junior Clinicians; and the workforce (through Train-the-Trainer).

Benefits

Through training the Directorate assists services to provide patient based care and meet new performance goals and the Australian Commission on Safety and Quality in Health Care National Safety and Quality Health Service Standards (Standard 2.6 Implementing training for clinical leaders, senior management and the workforce on the value of and ways to facilitate consumer engagement and how to create and sustain partnerships).

Summary

A patient, their family, and/or carer are an important part of the team in health care. Patients play a key role in ensuring safety and quality and engaging patients and family helps to improve the quality of care. It is important to understand that patients, families and carers bring experiences and expectations of care and how that can drive quality improvement within health care services.

We work to tailor educational programs to your LHD that includes your local executive, staff and a local consumer sharing their story.

Background

Partnerships

Recent work with HETI and ACI on online modules at an introductory level regarding consumer and community engagement. 

Key Dates

Pilot Sites

Implementation Sites

Mid North Coast Local Health DistrictPort Macquarie Base HospitalJunior Clinician Orientation
Murrumbidgee Local Health DistrictMurrumbidgee Local Health District

Education and training has been provided to Board, Executive, Leaders, Senior Managers and Clinicians


Northern NSW Local Health DistrictNorthern NSW Local Health DistrictEducation and training has been provided to Board, Executive, Leaders, Senior Managers and Clinicians, and for Train-the-Trainer
Northern Sydney Local Health DistrictNorthern Sydney Local Health DistrictEducation and training has been provided to Board, Executive, Leaders, Senior Managers and Clinicians
South Eastern Sydney Local Health DistrictSouth Eastern Sydney Local Health DistrictEducation and training has been provided to Board, Executive, Leaders, Senior Managers and Clinicians
South Western Sydney Local Health DistrictSouth Western Sydney Local Health DistrictEducation and training has been provided to Board, Executive, Leaders, Senior Managers and Clinicians
Southern NSW Local Health DistrictSouthern NSW Local Health DistrictEducation and training has been provided to Board, Executive, Leaders, Senior Managers and Clinicians
Western Sydney Local Health DistrictWestmead HospitalJunior Clinician Orientation

Evaluation

Post-training evaluation forms are provided to participants, with summary reports of analysis provided to Local Health Districts.

Related Initiatives

The Patient Based Care Challenge 

Further Details

To arrange training and education for your Local Health District for:

  • Board, Executive, Leaders, Senior Managers and Clinicians
  • Junior clinicians
  • The workforce (through Train-the-Trainer)

Please contact the Directorate of Patient Based Care via email or phone.

Contact

Dr Karen Luxford
Director, Patient Based Care
karen.luxford@health.nsw.gov.au
02 9269 5515

Page Top | Added: 7 November 2013 | Last modified: 5 March 2015

CEC
Status:
Contact:
Dr Karen Luxford
Director, Patient Based Care
Email
02 9269 5515
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